Finca Arboleda FAQ's

QUESTIONS	ANSWERS
Is the Pool only for our use?	The Pool is shared by the 2 people who may be staying in the Apartment and the 4 people who may be in the Villa. No Children in peak season.
How do we know if the dates we require are available?	Check the availability pages, they are kept up to date or send us a mail.
Can you hold dates while we make our travel arrangements?	Wherever possible we will try and help with this.
Do you have a baby cot and highchair?	Yes.
Is all bedding and towels supplied?	Yes, except for the cot.
Do we need to bring pool towels?	We can supply these on request.
Are there any final cleaning charges?	No but we expect the accommodation to be left clean and tidy.
How many people can stay?	2 in the Apartment and 4 in the Villa, sometimes we can allow extra people for a small charge.
Are Children welcome at Finca Arboleda?	Yes, but we have an adult only policy in the peak summer months.
Are there any other charges?	Not normally except if the heating is required for more than 8 hours a day.
Do we need a car to enjoy a stay at Finca Arboleda?	Yes, it is almost essential.
Where are the closest shops, banks, restaurants?	Vera is a 5 minute drive and has everything you need.
What provisions can we expect to find on arrival?	We will leave for your arrival. A few toilet rolls, washing-up liquid, cleaning cloths and products, Salt & Pepper, Tea, Coffee, Olive Oil and we can do a welcome shop for you if you send us a list.
What time can we arrive and when do we need to leave?	Departure before 10am, arrival after 3pm.We try to be flexible, please ask in advance if you would like alternative arrangments.
Is a breakage/security deposit charged?	No, but breakage's will be charged for.
How do we pay for our stay?	We prefer bank transfer, credit card through paypal or in some cases cash or part cash on arrival.
When must we pay for our stay?	We expect a 25% deposit and the balance 8 weeks before arrival.
How do we know Finca Arboleda is genuine?	We have been established since 2004 with long running adverts on various web sites, an active guest book and blog, please ask if you want details.
Anything else I should know?	We have a friendly Dog. We have a couple of neighbours and ask for respect with regard to noise.
Can I use the internet and what will it cost?	We have free WiFi coverage which normally works in the Apartment and Villa, it is not gauranteed and does not form part of the rental contract.
What TV channels are there.	There are the free UK satellite channels and Spanish freeview (TDT)